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Privacy Policy – LVL Mediphar

Last Updated: 31/12/2025

LVL Mediphar BVBA (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website lvlmediphar.be (“Site”) and interact with our services. LVL Mediphar is located at Scheurestraat 7, 9850 Deinze, Belgium (VAT BE 0862.946.642). 

By using our Site, you consent to the practices described in this policy.

1. Personal Data We Collect

We may collect and process the following types of personal data:

a) Data you provide directly

  • Contact information (name, email address, phone number) when you fill out contact forms or subscribe to newsletters.
  • Messages you submit via contact forms or direct communication.

b) Technical & Usage Data

  • IP address
  • Browser type and settings
  • Date and time of your request
  • Pages visited and duration
  • Device information

c) Cookies & Similar Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze Site usage.

2. How We Use Your Data

We process your personal data for the following lawful purposes:

  • To respond to your inquiries and communicate relevant information.
  • To provide, maintain, and improve our website and services.
  • To send newsletters or marketing messages when you have opted in.
  • To comply with legal obligations (e.g., tax, accounting, legal retention).
  • To analyze Site usage and enhance user experience.

Legal basis for processing under GDPR:

  • Consent (e.g., newsletter sign-up)
  • Legitimate interests (e.g., managing and improving the Site)
  • Contractual necessity (fulfilling your request for information)
  • Legal compliance

3. Sharing Your Information

We do not sell or rent personal data to third parties.

We may share personal data with:

  • Service providers (hosting, analytics, email delivery) who help us operate the Site, subject to confidentiality agreements.
  • Legal authorities, if required by law, legal process, or to protect our rights.

4. Cookies & Tracking

Our Site uses cookies. You may be presented with a cookie consent banner on first visit. You can adjust cookie settings via your browser. These technologies help with:

  • Basic Site functionality
  • Performance monitoring (e.g., analytics)
  • Enhancing user experience

Details about specific cookies (types and retention) should be included in a separate Cookie Policy linked from this Privacy Policy.

5. Your Rights Under GDPR

If you are located in the EU, you have the right to:

  • Access your personal data.
  • Correct inaccurate information.
  • Delete your data (“right to be forgotten”), where applicable.
  • Restrict or object to processing based on legitimate interests.
  • Withdraw consent at any time where processing is based on consent.
  • Data portability in a structured, machine-readable format.
  • Lodge a complaint with a supervisory authority (e.g., Belgian Data Protection Authority).

To exercise these rights, please contact us (details below).

6. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill the purposes described in this policy
  • Comply with legal, tax, or reporting obligations

Retention periods vary depending on the type of data and legal requirements.

7. Security

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure.

8. International Transfers

Your data may be processed within the EU. If personal data is transferred outside the EU/EEA, we ensure appropriate safeguards (e.g., standard contractual clauses).

9. Children’s Privacy

Our Site is not directed at children under 16. We do not knowingly collect personal data from minors without parental consent.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or applicable laws. The updated policy will be posted on this page with a revised “Last Updated” date.

11. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights:

LVL Mediphar BVBA

Scheurestraat 7

9850 Deinze, Belgium

Email: lieven.vanlanduyt@icloud.com

Phone: +32 475 37 78 43

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